About Jitbit Helpdesk
Jitbit Helpdesk for Android allows you to access your account in Jitbit Helpdesk software from your mobile device. (Jitbit Helpdesk is a customer support ticketing software system) Features include: *Viewing unanswered,...
Jitbit Helpdesk for Android allows you to access your account in Jitbit Helpdesk software from your mobile device. (Jitbit Helpdesk is a customer support ticketing software system)
Features include:
*Viewing unanswered, unclosed or all support tickets
*Viewing basic details and replies of individual tickets
*Posting replies for everyone or for techs only
*Changing tickets status and other details
*Viewing attached images
*Using canned responses and more...
Some of the features of the new app:
* Almost the entire backend code has been rewritten to make the app faster with less bugs
* The app should be way faster and smoother than the old one, especially on older devices
* Push notifications for new tickets
* Jitbit Helpdesk hosted customers are now forced to use secure connections (https)
* External links should now be opened properly in the system browser
* Other bugs and performance fixes
Previous Versions
Here you can find the changelog of Jitbit Helpdesk since it was posted on our website on 2019-10-25 11:11:19.
The latest version is 4.10 and it was updated on 2024-04-19 17:29:46. See below the changes in each version.
Jitbit Helpdesk version 4.10
Updated At: 2024-01-17
Changes: * Add support for Multiselect dropdown custom field type
* Fixed long tech names when picking an assignee
* Fixed user lookup
* A lot of design fixes
* Fixed opening the ticket link in the system browser
* Support for line breaks in non-HTML signatures and greetings
Jitbit Helpdesk version 4.9
Updated At: 2023-09-08
Changes: Bug and design fixes
Jitbit Helpdesk version 4.8.2
Updated At: 2023-08-02
Changes: Bug fixes
Jitbit Helpdesk version 4.8
Updated At: 2023-07-03
Changes: * Rich text editor when writing a reply or a new ticket
* New login flow
* Bug fixes
Jitbit Helpdesk version 4.6
Updated At: 2023-04-19
Changes: * New login flow
* Performance improvements
Jitbit Helpdesk version 4.5.1
Updated At: 2023-03-13
Changes: * Fixed editing text custom field in the ticket details
* Fixed editing selection combo custom fields in the ticket details and when creating a new ticket
Jitbit Helpdesk version 3.8.1
Updated At: 2022-01-04
Changes: Ticket assignee fix
Jitbit Helpdesk version 3.8
Updated At: 2021-12-07
Changes: * Fixed "Login with Google"
* Fixed comment bar styling in the light theme
* Added loading indicator when creating a ticket
* Fixed autogrow textarea on new ticket text area
* Fixed opening a new ticket from a push notification
Jitbit Helpdesk version 3.7.2
Updated At: 2021-09-07
Changes: Fixed login with Google
Jitbit Helpdesk version 3.7.1
Updated At: 2021-08-25
Changes: * Fixed assigning tickets
* Fixed dropdown custom fields
Disclaimer
Official Google Play Link
We do not host Jitbit Helpdesk on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for Jitbit Helpdesk is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
